TERMS AND CONDITIONS

Last updated: April 10, 2026

1. LEGAL IDENTITY AND CONTACT

These terms and conditions govern all visual production services provided by the company KEIG STUDIO VISUAL PRODUCTIONS SL (Tax ID/NIF: B27545573).

  • Management: Company managed by Gregory Nunez and Denislav Marinkov.
  • Registered Office: Calle Carrer de Viladomat, Num 129, 08015 Barcelona, Spain.
  • Contact: contact@keig-studio.com | +34 635 219 176

2. SCOPE OF SERVICES

2.1. Keig Studio operates as a production agency, committing to mobilize the necessary technical and human resources to fulfill the mission defined in the quote.

2.2. The signature of a quote or the payment of a deposit implies full acceptance of these terms, which prevail over any of the Client’s purchase conditions.

3. BOOKING AND PRODUCTION PROCESS

3.1. Validation: A project is confirmed only upon receipt of the signed quote and a non-refundable 50% deposit.

3.2. Third-Party Costs: Costs related to external providers (studios, models, catering, travel) must be paid at 100% before the start of filming.

3.3. Overtime: Services are limited to the duration specified in the quote. Any hour started beyond the agreed schedule will be billed at the Agency’s hourly rate (with a 25% surcharge after 8:00 PM and on Sundays).

4. POST-PRODUCTION AND DELIVERABLES

4.1. Turnaround: Delivery times (usually 7 to 14 business days) are estimates. Keig Studio is not responsible for delays caused by the Client’s late feedback or approvals.

4.2. Revisions: The Client is entitled to two (2) cycles of minor retouches. Any structural modification requested after the edit will be subject to additional billing.

4.3. Source Files: Delivery consists of final files only. RAW (unprocessed) files remain the property of the studio. Their transfer is exceptional and starts at €300 + VAT.

5. PAYMENT TERMS AND LATE FEES

In accordance with Spanish Law 3/2004, any late payment will automatically trigger legal interest, a fixed recovery fee of €40, and the immediate suspension of image usage rights.

6. INTELLECTUAL PROPERTY AND USAGE RIGHTS

6.1. Keig Studio remains the exclusive owner of all copyrights. The Client is granted a usage license limited to the scope, duration, and territory defined in the quote.

6.2. Promotional Rights: Unless a specific confidentiality clause is agreed upon and billed, Keig Studio reserves the right to use the content for its own promotion (website, social media, showreel).

7. CANCELLATION AND RESCHEDULING

  • Cancellation > 7 days: The deposit is retained as compensation for the reserved dates.
  • Cancellation between 3 and 7 days: 75% of the total project amount is due.
  • Cancellation < 72 hours: 100% of the total project amount is due.

8. LIABILITY AND INSURANCE

8.1. Keig Studio is covered by Professional Liability Insurance through Occident GCO (Policy No. 8-11.322.461-S) for up to €600,000 per claim.

8.2. The Agency’s total liability is strictly limited to the net amount invoiced for the specific project concerned.

9. JURISDICTION

Any dispute shall be subject to the exclusive jurisdiction of the Courts of Barcelona, under the application of Spanish law.